Grosvenor Online Casino Review

Grosvenor Casino: Key Details

Grosvenor Casino brand was founded in 1970, and is now owned by The Rank Group. It is a common household name, with over 50 brick-and-mortar casinos located in major towns and cities across the UK. The online casino gives you the same feeling from the comfort of your own home!

Grosvenor’s online casino is just as impressive as their retail casinos.

Grosvenor Casino Bonus Code:
⭐ 4.0 / 5

You don’t need a bonus code to get the Grosvenor welcome bonus, deposit £20, play with £50, just opt in while you create a new account.

All new players get a £30 bonus when they join Grosvenor Casino and deposit £20. There are no payment method restrictions for this bonus, and it equates to a 150% deposit match:

Wagering Requirements

You have 30 days from the moment the £30 deposit bonus is added to your account to fulfil the wagering requirements on the bonus before you can withdraw your winnings. The sum of the deposit + bonus must be wagered 30x, so you need to play through £1,500.

This is one of the low wagering bonuses among the best deposit bonus casino sites. In addition, most slot games contribute 100% towards wagering and progressive jackpot games have a 50% weighting.

You can also play Grosvenor live casino games with this bonus, but be aware that only 10% of your stakes will contribute to the playthrough requirement.

BonusFinder Tip

The £30 Grosvenor casino bonus is equal to 300 free spins at 10p each. The advantage of this bonus compared to most free spins offers is that you can play virtually any slot game you please!

Other Promotions & Loyalty Programme:
⭐ 4.5 / 5

Grosvenor Casino also provides plenty of great promotions once you have played through the welcome bonus. You can find all current promos from the website and app.

When I last reviewed the Grosvenor online casino, the promotions included the following:

• 5 Free Spins: Play £10 on slots and get 5 free spins for selected slots daily! If you play the free spins slots three days during a week, you get a chance to win 20 additional spins.
• Hi-Lo: Play the game and guess three cards correctly in a row; you can win prizes like free spins, golden chips or even cash!
• £10,000 Cash Splash Tournament: Play the slots included in the tournament to get your score up. The players with the highest scores get prizes.
• Lucky Cards: Stake £5 or more on blackjack and if a lucky card appears, you can win cash or sports bets.

Membership Programme

If you want to play at the real life casinos you will need to set up a Grosvenor Casino membership, but online only players can also benefit from special offers and exclusive promos if they create a full membership account.

This also makes it more convenient to transfer funds between the casino and online, and gives you instant access to cash funds in the casino.

This loyalty scheme is free to join. Just visit the “Membership” section of the Grosvenor Casino website, fill in a form, and within minutes you’ll be sharing in this programme’s benefits.

Online Casino Games:
⭐ 4.0 / 5

At first glance, some players might be disappointed that Grosvenor only has about 750 titles online, despite being such an established gambling site. However, these games have been carefully hand-picked by the experienced team behind the casino. What Grosvenor lacks in quantity, it makes up for in variety and quality.

Slots

As with most other online casinos, slots make up the majority of games at Grosvenor. You’ll find more than 500 titles from the industry’s best software providers on this site, plus some exclusive original titles.

I particularly enjoyed the spicy slot Chill Con Cash, and also played a few rounds of Book of Ra Deluxe which I loved playing at their Brighton casino last time I visited the sea-side.

If you don’t want to put your hopes into winning a progressive jackpot, here are 10 of the highest paying slot games available at Grosvenor Casino:

BonusFinder Tip

Our rating of slot games takes into account a lot of factors including the quality of the graphics and sound, the RTP and volatility, the bonus features, and the originality of the game design.

Live Dealer Casino

As you would expect, Grosvenor has an outstanding live dealer casino. Featuring over 50 titles, it offers all the classics – blackjack, baccarat, and roulette. But you’ll also find casino poker games, and game shows like Dream Catcher and Deal or No Deal.

The best aspect though is the Grosvenor Live & Direct games, where you can play right alongside players in a handful of their retail casinos. This is the ultimate live casino experience, as the games are streamed directly from their London, Nottingham, Glasgow or Sheffield casinos rather than from a studio set. The table limits are suitable for all types of players, with a minimum bet of £0.10 and a max limit of £5,000.

Other Games at Grosvenor

In addition to slots and live casino, Grosvenor Casino also provides software based table games, poker and sports betting. These are not the main draw of Grosvenor Casino so the selections are quite small. If you enjoy these games, we recommend you look at different options like Betfred and BetVictor.

Mobile Casino & Apps:
⭐ 3.5 / 5

There are several apps available for iOS and Android from Grosvenor, which is slightly confusing. The casino app is called Grosvenor Casino Online Games, so download that one to access the slots and live casino.

They claim that you can get access to all features with the app, which is available at the Apple App Store and Google Play Store.

I took the app for a test drive on an iPhone 12 and a Samsung Galaxy s23, and whilst it performs as expected, there was nothing special about the design that makes me prefer it over playing on my phone through the mobile browser. The main Grosvenor website is well designed and optimised for smaller screens, so downloading the app is really quite unnecessary.

Payment Methods at Grosvenor Casino:
⭐ 4.4 / 5

Grosvenor Online Casino offers the most popular UK payment options, but is missing the convenience of Pay by Phone, online banking and alternative eWallets.

However, this is a no minimum deposit casino as you can put in as little as £5 with each method, but remember that you need to deposit £20 to get the casino bonus.

Payout Speed

At Grosvenor all major banks and PayPal are now enabled with Fast Withdrawals. Most withdrawals are processed instantly and will be paid within 15 minutes as long as you have verified your identity, making Grosvenor one of the fastest payout casinos in the UK.

Withdrawals to Visa and Mastercards which are not enabled with Fast Withdrawals will take the standard 1-3 working days to reach you.

The minimum withdrawal amount is only £5 for all withdrawal methods, which is better than at most online casinos which expect you to cash out £10 or more. You can also withdraw less by contacting the customer support, but you might have to spend money on fees.

Customer Support:
⭐ 4.2 / 5

Grosvenor Casino’s customer support is available on live chat seven days per week between 7am and 10:30 pm. They respond pretty quickly, but I wish that there was a 24/7 service.

When the live chat is closed you can find answers to most common queries in the comprehensive FAQ. There is also a contact form to email them, and I got a response the next morning when I tried this.

To use the form you do have to choose a subject and query type, which probably speeds up the process but might be a little limiting if you have a more complex issue – most problems about slots or live games are probably best dealt within the Gaming and Betting section rather than Technical.

Website Design:
⭐ 4.4 / 5

Grosvenor has an excellent website design and we love the purple colour scheme. The navigation is also done very well and you can easily find the different sections of the site we’ve discussed in this review.

My Verdict: Great for an Authentic Live Casino Experience

Grosvenor has always been a respected name in the UK casino industry. So, it shocked me that their online casino platform had lagged behind the top casinos online since launching in 2013.

Thankfully, times have changed, and they have really stepped up their game with more online games and an impressive live casino. If you like the sound of Grosvenor you might also enjoy the new Rialto Casino or The Vic Casino.