Play Frank Casino

PlayFrank Casino Review

PlayFrank Casino has been riding the waves of the casino industry for a considerable stretch, evolving into a website with a clean, bright, cartoonish style that’s both welcoming and easy on the eye.

The brand is available across numerous jurisdictions and has garnered a reputation for its adaptability in embracing and leading industry trends through innovation.

I really enjoyed the cartoonish style interface of PlayFrank Casino and its variety of online slots, but you will find a very limited choice of table games. In this review, I go over how I ended up with the overall score of 4 out of 5 for PlayFrank Casino.

Security of PlayFrank Casino

PlayFrank Casino prioritises the security and privacy of its players by employing state-of-the-art security measures. All sensitive data, including personal and financial information, is securely transferred to a server protected by the latest 128-bit Secure Socket Layer (SSL) encryption technology.

This commitment extends to the confidentiality of personal information, which the brand guarantees not to share with third-party organisations for any sort of commercial purposes.

Various player reviews express confidence when using the payment methods found on the site. Some comment about the padlock icon visible in the bottom right-hand corner of the web browser, highlighting how PlayFrank Casino indicates it symbolises assurance that all data is encrypted before it leaves the user’s computer.

PlayFrank Casino Bonus:
⭐ 3.5 / 5

PlayFrank Casino’s welcome bonus is quite straightforward. New players can receive a 100% deposit bonus on their first deposit up to £100, plus 50 extra spins on NetEnt’s favourite, Starburst.

The PlayFrank Casino bonus is available to all new players, but Skrill and Neteller deposits are excluded. In addition, if you choose to skip the deposit match, you also miss out on the free spins so you do have to claim both.

Bonus Terms and Conditions

The welcome offer is available to new UK players 18 years and older. A minimum deposit of £20 is required to activate the bonus and you must opt into the promo from a designated list prior to depositing.

Once you’ve completed the registration process and made your initial deposit, the deposit match and bonus spins are quickly credited to your account. The spins are available for just 24 hours before they expire, so make sure to get spinning quickly.

You must wager any winnings from the spins and the deposit bonus 35x before you can withdraw anything. Fortunately, your deposit isn’t included in the wagering requirement. You have 21 days to wager through the bonus funds, which is on the shorter side among UK online casinos.

The max bet with bonus funds is £4.00 to ensure responsible gambling and prevent the rapid completion of wagering requirements through high-value bets. In addition, you can play only slots with this bonus: most slots count 100%, classic slots 50%, and a selection of high RTP games is excluded entirely.

The best deposit bonus casino sites let you play table games with bonus funds and some have lower wagering requirements, which is the main reason why I rate the PlayFrank Casino bonus just 3.5.

PlayFrank Casino bonus a good offer for mainly slot players.

PlayFrank’s Casino Games:
⭐ 4.5 / 5

PlayFrank Casino offers an extensive gaming catalogue with thousands of titles, predominantly focusing on slot games. The games are organised well, as evidenced by a categorisation system that incorporates filters for providers, jackpots, and special features, including ‘buy win’ options.

Players can also make use of a search function when looking for something specific, which adds another layer of efficiency while browsing the casino’s vast selection.

BonusFinder Expert Pick

Check out the 'Featured' section to find the most popular titles among players.

Rob McLauchlan

Casino Editor for BonusFinder UK

Online Slots

At PlayFrank, it’s all slots on deck! The impressive range spans from classic three-reel slots, echoing the traditional machine experience, to the most advanced titles that boast intricate themes, immersive soundtracks, and cutting-edge graphics.

Notably, the platform features a wide array of volatility levels, from low (e.g., Starburst and Thunderstruck II) to high (e.g., Reel Big Boom, Reactoonz, and Gates of Olympus).

The platform also offers jackpot slots and multiple slots with engaging bonus rounds, such as free spin and re-spin features which add depth to the gameplay and increase the chances for substantial payouts.

Personally, I found the distinction between the best and worst-performing slots (marked by the “Hot” and “Cold” sections) to be a particularly clever feature. It offers direct insight into which games are currently paying out generously versus those on a tighter streak – a touch that could enable players to tailor their gameplay based on a specific strategy.

Table Games

Classic RNG favourites such as blackjack, roulette, poker, and baccarat are notably absent from PlayFrank’s current selection.

However, for players seeking alternatives to slot machines, a few options like bingo, keno, and scratch cards do make the cut. Additionally, there is a modest number of dice games available, though they require access via the search function due to the lack of a dedicated category.

Here are a few of the table games available at PlayFrank Casino:

• Slingo Racing by Gaming Realms: This game combines slots and bingo mechanics with a horse racing theme, unique gameplay and bonus rounds.
• Happy Scratch by Hacksaw: A scratch card game that provides instant-win opportunities with a straightforward and user-friendly interface.
• My Bingo Hall by Eyecon: A virtual bingo game that recreates the experience of a bingo hall with social features and multiple patterns to win.
• Slingo Sweet Bonanza by Gaming Realms: Blends the popular slot game Sweet Bonanza with the Slingo format, featuring cascading wins and multipliers.
• Dice Rush by SYNOT: A dice-themed table game that offers a classic and simple roll-to-win experience with modern graphical elements.

Live Dealer Games

I definitely recommend you pass up on PlayFrank if you like classic live games like roulette and blackjack. PlayFrank’s live casino has a few poker variants, such as Caribbean Stud Poker and Three Card Poker, but the rest are game show inspired live games.

These games are spectacles of chance where enthusiastic hosts lead players through a whirlwind of spins and lively bet placements. However, these are not everyone’s cup of tea so we are a bit disappointed that PlayFrank has decided to skimp on casino classics.

Available Payment Methods:
⭐ 3.7 / 5

PlayFrank Casino offers a variety of payment methods for the UK players. We appreciate the instant deposits, but some withdrawals can take days which is not ideal.

Before making your first withdrawal, you need to go through a mandatory KYC process. The procedure is swift and straightforward, typically involving the following key steps:

1. Provide a valid photo ID (passport, driving licence, or ID card)
2. Submit proof of address (recent utility bill or bank statement)
3. Confirm payment method (screenshot of account or card connected to your name)
4. Complete the verification form (fill in any required personal details)

We recommend you complete the process right after signing up, so you can complete your first withdrawal as soon as you want. Normally, you only need to do this once at each casino where you register and deposit money.

Withdrawals

Withdrawals at PlayFrank Casino start from £10. Processing times range from instant to six business days and depend solely on the payment method selected.

This choice should be considered carefully at the time of depositing, as PlayFrank Casino requires withdrawals to be made through the same channel used for funding the account until the net balance is zero.

Casino Site Design:
⭐ 4 / 5

I liked the PlayFrank website design which features a clean and modern design with a vibrant color scheme that is visually appealing. The layout is user-friendly, making navigation easy with clear sections for games, promotions, and support.

The homepage highlights popular games and current promotions effectively. Overall, it provides a smooth and engaging user experience, ideal for both new and experienced players.

The one negative aspect of PlayFrank’s website is that you can’t access game information without logging in. Despite being a small issue, it would be nice to see the jackpot amounts and other features without having to visit each game separately.

PlayFrank on Mobile:
⭐ 3.8 / 5

PlayFrank Casino performs very well on mobile, although we have seen a bit better navigation from top tier sites like PlayOJO. PlayFrank Casino doesn’t have mobile apps, which is probably a strategic choice to streamline entry and broadens accessibility across various devices.

Overall the mobile version of the site is quite easy to use and the vast majority of games are available on both version of the site.

Some of the most important features of an online casino are site design, mobile version, customer support and loyalty programme.

Customer Support:
⭐ 4.5 / 5

I found customer support at PlayFrank to be highly responsive, living up to their C.A.R.E. standard – Customers Are Really Everything. My interactions through live chat were met with prompt and thoughtful responses, which further highlighted the team’s commitment to providing personalised assistance.

Email support was a bit on the slower side, yet it also served its purpose well for issues that weren’t time-sensitive.

The customer service team is available seven days a week from 08:00 to 00:00 C.E.T. While I would have preferred the ubiquitous 24/7 availability, I still think it offers sufficient coverage throughout the day.

For added convenience and security in handling sensitive documentation, PlayFrank offers a direct Document Uploader for users completing the KYC or payment verification process.

Loyalty Programme:
⭐ 4 / 5

PlayFrank Casino deviates from the conventional tiered VIP or loyalty program structure commonly seen in many online casinos. The brand’s approach is refreshingly different and introduces a system of Daily Challenges as a means of rewarding loyal patrons.

Instead of accruing points to climb VIP levels, UK players at PlayFrank are invited to participate in up to three unique challenges each day. These may include a certain number of spins or to reach a specified wagering total. Whatever the quest, it will be thoroughly detailed on a dedicated page to ensure participants have a clear understanding of their objectives.

Upon selecting a challenge, players engage with the featured game and work to fill up a progress bar – a ‘challenge bar’ – which, upon completion, releases a ‘juicy reward’. For those who demonstrate commitment by completing all three in a day, an extra prize awaits, which is promised to ‘make your day’.

Final Verdict:
⭐ 4 / 5

If you’re an enthusiast of slot games and are seeking to delve into a wealth of options, then yes, PlayFrank Casino is an excellent choice. However, it’s worth noting that the range of classic table games, in both video and live formats, could use some enhancement and makes it fall just outside top 20 casino sites.

That said, the casino does offer a few live poker selections and a modest variety of live game shows, which serve to enrich the experience and compensate for areas where the options might be leaner.

Looking at the brand from a closer lens, PlayFrank shines with its user-friendly interface and engaging daily challenges that keep the excitement high. Add to this the wealth of ongoing bonuses and promotions, tournaments, responsive customer service and a secure gaming environment, and you’ve got yourself a platform that establishes itself as a vibrant and appealing online gaming destination.

Last updated: 14/04/2025